Some scans have failed and been restarted

Incident Report for AppCheck NG

Resolved

This incident has been resolved.
Posted Dec 01, 2025 - 17:08 UTC

Monitoring

We have identified a cause for this issue and implemented a solution. We are currently restarting the affected scans and monitoring to confirm that the issue is resolved. Please note that scans restarted this way will still honour scan window settings.
Posted Dec 01, 2025 - 11:56 UTC

Investigating

We are investigating an issue with scan hubs in one of our datacentres – some scans running in this datacentre are failing.

We are currently investigating the issue and restarting affected scans where possible.
Posted Dec 01, 2025 - 10:01 UTC
This incident affected: AppCheck Scanning Engines (Web App Scanner, Infrastructure Scanner).